How to Book a Tour - Two Cases

(1) Online booking for the predesigned private tours on the dedicated webpage of each tour.
(2) By email for other cases (custom tours, guide for a day, tour operators, agencies, B2B, etc.)

Do you have any questions? Feel free to contact us, but please first look at our Rates & Conditions and FAQ pages.

1. Full Online Booking for the Predesigned Private Tours

These tours have a fixed departure point as well as a predefined route and duration. They are genuine private tours (your party only), and they are usually limited to 6 people (the usual limit for private tours in museums). On the page of each of these tours, when you click the "Book Now" button, you access the tour calendar, which shows our potential availability for the tour you are looking at.

The tour requests are subject to our validation.

To request and book a tour, just follow the easy, integrated four-step online process below on the page of the tour you want.

(1) On the tour page click on "Book Now".

Then enter your tour request. We answer YES or NO quickly (normally within 24h).

(2) If YES (usual case), you receive a 24-hour-valid payment link (usual case, less for last-minute, more for overseas, etc.). If you don't pay on time, your request is automatically cancelled.

(3) Pay online with a credit card (the payment process is managed by Stripe).

(4) Then receive a confirmation email: meeting point (with usually map & photo) + your guide contact data.

Special case of museums and monuments with tickets

Museum tickets are not included in our tours, and we do not purchase them for you (with some exceptions).

For example, in the Orsay Museum or in the Invalides, you have to purchase tickets with an entry time slot (and day) compatible with the tour's starting time. Never buy your tickets before your tour request is accepted, but buy them before paying for the tour (in case of a late booking, tickets may be sold out).
In some smaller museums or monuments (with no big lines), museum tickets are not sold online, so you will just have to buy them at the museum counter on the day of the tour (this is the case, for example, at the Orléans Museum of Fine Arts).

How to handle tickets for the tours concerned is clearly explained on each tour page.

Exceptions (for now the Louvre Museum only)

For now, there is only one exception: the Louvre, which requires guides to buy tickets for their customers. Normal Louvre tickets (the ones you can purchase yourself online) can't be used for tours. So, in the case of the Louvre, we buy the tickets for you.