How to Book a Tour - Two Cases

(1) Online booking for the predesigned private tours on the dedicated webpage of each tour.
(2) By email for other cases (custom tours, guide for a day, tour operators, agencies, B2B, etc.)

Do you have any questions? Feel free to contact us, but please first look at our Price & Conditions and FAQs pages.

1. Full Online Booking for the Predesigned Private Tours

These tours have a fixed departure point as a predefined route and duration. They are genuine private tours (your party only), and they are most of the time limited to 6 people (this is the usual limit for private tours in the museum). On the page of each of these tours, when you push the "Book Now" button, you accede to tour calendar, which shows our potential availability for the tour you are looking at.

The tour requests are subject to our validation.

To request and book a tour, just follow the next easy, integrated 4-step online process on the tour page you want.

(1) On the tour page click on "Book Now".

Then enter your tour request. We shortly (normally within 24h) answer you YES or No.

(2) If YES (usual case), you receive a 24-hour-valid payment link (usual case, less for last-minute, more for overseas, etc.). If you don't pay on time, your request is automatically cancelled.

(3) Pay online with a credit card (the payment process is managed by Stripe).

(4) Then receive a confirmation email: meeting point (with usually map & photo) + your guide contact data.

Special case of museums and monuments with tickets

Museum tickets are not included in our tours and we do not purchase them for you (subject to exceptions)

For example, in the Orsay Museum or in the Invalides, you have to purchase tickets with an entry time slot (and day) compatible with the starting time of the tour. Never buy your tickets before your tour request is accepted, but buy them before paying for the tour (in case of a late booking, tickets may be sold out).
In some smaller museums or monuments (with no big lines), museum tickets are not sold online, so you will just have to buy them at the museum counter the day of the tour (this is for example the case in the Orléans Museum of Fine Arts).

How to deal exactly with tickets for concerned tours is clearly explained on the tour page.

Exceptions (for now the Louvre Museum only)

For now, there is only one exception: this is the Louvre, which obliges the guides to buy tickets for their customers. Normal Louvre tickets (the ones you can purchase yourself online) can't be used for tours. So, in the case of the Louvre, we buy the tickets for you.